In Transition - Messages from Office of the Chair
Message from Lance Coleman - Incoming Chair
Hello and Welcome to 2018!
I am excited and honored to be your ASQ Lean Enterprise Division Chair for
this year. First let me say thank you to Chris Hayes and Frank Murdock, our previous Chair and Immediate Past Chair respectively, for your past and continued service. Chris will of course be the Immediate Past Chair for this year, while Frank continues to serve the division in his new role as Professional Development Value Stream Chair. I would like to welcome Mike Levenhagen, whom you voted in as the new Chair-elect in 2017, to the Office of the Chair. Most importantly thanks to all of you for your membership in our division and for the commitment that you share with our leadership team of promoting the application of Lean principles and practices, to achieve personal and organizational goals. (Read More Here)
Message from Christianna Hayes - Immediate Past Chair
“The path of least resistance and least trouble is a mental rut already made. It requires troublesome work to undertake the alternation of old beliefs” John Dewey, American Philosopher.
Throughout time, organizations have been in the business of improvement, even when they didn’t know it. When something didn’t work as efficiently or effectively as we liked, somebody tried to make it better. In the early days, these improvement ideas came from only very special people. Some people just had a knack for this type of thinking. In more recent history, we’ve tried to make problem solvers out of everyone in an attempt to magnify the velocity at which we can improve. Our rapidly changing environments have required this. We’ve taught our employees problem solving tools and philosophies like PDCA, Root Cause Analysis, Lean and Six Sigma and introduced them to the idea of innovation. (Read More Here)
Question of the Week
There are conflicting opinions in our company about SPC and Poka Yoke. Some say - Poka Yoke is the way to control / manage processes, others say SPC is better. When should I use which?
SPC - Statistical Process Control, and Poka Yoke - both have a place in the tool kit to manage and control processes. Poka Yoke aims at eliminating the potential for things to go wrong - accomplishing this objective via the use of tools / devices that stop errors from occurring. SPC on the other hand is a data driven method that "monitors" the process. Control can be exercised using human intervention, or other methods.
One must realize that neither can be used in "all" settings. For example - if you are blending several ingredients to produce a certain taste, taking an example from the food industry, it is impossible to implement Poka Yoke on the end outcome (% moisture in the end product). SPC would be great to monitor / track the moisture content, and make adjustments as necessary.
Downstream - if the number of pouches being packed in a box needs to be 60, one can easily setup a counter to track and terminate the process at the count of 60. No need for SPC.
It must be realized that the biggest benefit from SPC is derived when it is used live / real time.
Poka Yoke - by its very nature - enables real time control in just about all cases.
WCQI 2017 at Charlotte, NC
Lean vs. Six Sigma - Chris Hayes
Quality for Life: Lean is Everywhere - Frank Murdoch
Lean Risk Management - Lance Coleman
Is Lean (and Six Sigma) the way to go - David Behling
What is Lean? - Eric Hayler
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