In Transition - Messages from Office of the Chair
Message from Lance Coleman - Incoming Chair
Hello and Welcome to 2018!
I am excited and honored to be your ASQ Lean Enterprise Division Chair for
this year. First let me say thank you to Chris Hayes and Frank Murdock, our previous Chair and Immediate Past Chair respectively, for your past and continued service. Chris will of course be the Immediate Past Chair for this year, while Frank continues to serve the division in his new role as Professional Development Value Stream Chair. I would like to welcome Mike Levenhagen, whom you voted in as the new Chair-elect in 2017, to the Office of the Chair. Most importantly thanks to all of you for your membership in our division and for the commitment that you share with our leadership team of promoting the application of Lean principles and practices, to achieve personal and organizational goals. (Read More Here)
Message from Christianna Hayes - Immediate Past Chair
“The path of least resistance and least trouble is a mental rut already made. It requires troublesome work to undertake the alternation of old beliefs” John Dewey, American Philosopher.
Throughout time, organizations have been in the business of improvement, even when they didn’t know it. When something didn’t work as efficiently or effectively as we liked, somebody tried to make it better. In the early days, these improvement ideas came from only very special people. Some people just had a knack for this type of thinking. In more recent history, we’ve tried to make problem solvers out of everyone in an attempt to magnify the velocity at which we can improve. Our rapidly changing environments have required this. We’ve taught our employees problem solving tools and philosophies like PDCA, Root Cause Analysis, Lean and Six Sigma and introduced them to the idea of innovation. (Read More Here)
Question of the Week
I have been asked to audit several departments of my company. When I study how previous audits were conducted, I notice that the auditors were located in a room and they mostly looked through the SOPs and Records to verify conformance / compliance. If I were to apply the Lean approach to auditing, how would that look different?
The Lean approach can be embedded in the auditing process in multiple ways:
1 - Standardizing the way the audit is conducted (Standard work)
2 - Doing Gemba as part of the audit to verify first hand how SOPs are being followed
3 - Using Visual Management and 5S as you create the audit report (to ensure an easy to read and clean audit report)
4 - Using a line balancing approach to complete the various audit tasks
It may take time to refine and apply these approaches but they work very well in my experience.
WCQI 2017 at Charlotte, NC
Lean vs. Six Sigma - Chris Hayes
Quality for Life: Lean is Everywhere - Frank Murdoch
Lean Risk Management - Lance Coleman
Is Lean (and Six Sigma) the way to go - David Behling
What is Lean? - Eric Hayler
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