Chris Hayes, Chair-Elect 2015-2016
Chris Hayes has been an active member in ASQ for many years serving in positions including Regional Director, section Chair, Chair-Elect, Treasurer, Secretary, Membership and Auditing Chair, as well as division Webinar and LSS Chair. She is a Lean Six Sigma Master Black Belt, Lean bronze certified, is a qualified facilitator for the Lean Bronze Certification Review Course and also a Lean Bronze portfolio reviewer. Chris is the CEO of Impact Performance Solutions, a professional business coaching and training organization that provides optimized Lean services and solutions to businesses to help them achieve their most critical objectives. With a cross-industry background that includes healthcare, manufacturing, distribution, aerospace and non-profit, she is well versed in transferring knowledge of Lean application broadly. She is a proven business performance improvement leader with expertise in strategic management and policy deployment. Chris is a full spectrum coach and trainer with practical experience from the shop floor to the boardroom. She utilizes innovative and integrated approaches to transform organizations using Lean principles and techniques and has successfully incorporated them within various non-profit organizations. Chris believes that the good of the "all" outweighs the good of the "one" and is passionate about being a servant leader. She is a listener as well as a doer and believes that actions always speak louder than words.