Division Office of the Chair (OoC)
Lance B. Coleman Sr. our 2018 ASQ Lean Enterprise Division Chair, has over 20 years of leadership experience in the areas of quality engineering, Lean implementation, quality and risk management in the Medical Device, Aerospace and other regulated industries. He has a degree in Electrical Engineering Technology from the Southern Polytechnical University in Marietta, GA and is an American Society for Quality Senior Member as well as, Certified Quality Engineer, Six Sigma Green Belt, Quality Auditor and Biomedical Auditor.
Lance is the author of two books - “The Customer Driven Organization: Employing the Kano Model (Productivity Press 2014)” and “Advanced Quality Auditing: An Auditor’s Review of Risk Management, Lean Improvement and Data Analysis (Quality Press 2015)” and, as well as many articles on risk management, Lean and quality.
Lance is 2016-2018 TAG 302 Chair and is also an instructor for the ASQ FMEA and Certified Quality Auditor Preparatory courses. He has presented, trained and consulted throughout the United States and abroad.
Immediate Past Chair
Chris Hayes has been an active member in ASQ for many years serving in positions including Regional Director, Section Chair, Chair-Elect, Treasurer, Secretary, Membership and Auditing Chair, as well as division Webinar and LSS Chair. She is a Lean Six Sigma Master Black Belt, Lean Bronze Certified, a qualified facilitator for the Lean Bronze Certification Review Course and a portfolio reviewer as well. Chris is the CEO of Impact Performance Solutions, a professional business coaching and training organization that provides optimized Lean services and solutions to businesses to help them achieve their most critical objectives. With a cross-industry background that includes healthcare, manufacturing, distribution, aerospace and non-profit, she is well versed in transferring knowledge of Lean application broadly. She is a proven business performance improvement leader with expertise in strategic management and policy deployment. Chris is a full spectrum coach and trainer with practical experience from the shop floor to the boardroom. She utilizes innovative and integrated approaches to transform organizations using Lean principles and techniques and has successfully incorporated them within various non-profit organizations. Chris believes that the good of the "all" outweighs the good of the "one" and is passionate about being a servant leader. She is a listener as well as a doer and believes that actions always speak louder than words.
Division Chair Elect
Mike Levenhagen is Inventory Analyst at Oshkosh Defense, LLC and has over 20 years of leadership experience in the areas of quality engineering, Mike is a Senior Member of ASQ, and has served as a volunteer leader on various teams within ASQ. These positions include the initial leadership team of the Team and Workplace Excellence Forum, chair of the International Team Excellence Award (ITEA) committee and as the secretary of the Lean Enterprise Division. He has led four process improvement project teams to the finals of the ASQ ITEA and equipped many judges to serve in the ITEA process. Mike is an ASQ Certified Lean Six Sigma Black Belt, Lean Bronze Certified, and has facilitated the Lean Bronze Certification Review Course. Mike has over 20 years of experience as a Continuous Improvement Trainer within the combat and tactical wheeled vehicles industry. In that role, Mike established and administered internal certification programs for both Lean Six Sigma Greenbelts and Lean Practitioners. He also was part of the transformation team that helped his company receive the Association of Quality and Participation’s Organizational Excellence Award. Mike’s passion for and involvement with cultural change and high-performance teams has led to a unique blend of theory and practical application. With an emphasis on the people side of business process improvement, Mike enjoys helping grow a people-first improvement culture that delivers sustainable results. Mike has his degree in Business with a specialization in Project Management, is a member of the Project Management Institute and SME.
Value Stream and Support Process Chairs
Professional Development Value Stream Chair